Here’s what our clients have to say about working with us
KNOWLEDGE, PROFESSIONALISM, FRIENDLINESS & AVAILABILITY: So grateful we were referred to the Munselle Group for our Palm Desert home search. Terri’s experience helped us work our 1031 exchange easily from start to finish. Buying close to the seasonal rental period was a concern for us. But not only did she listen to our needs in order to show us the best properties, she worked through a quick escrow and then took charge to get it rented for the winter season. Her assistant Jennifer kept us up to date on everything from the property search to our lease rental needs. We highly recommend them for their knowledge, professionalism, friendliness and availability.Richard & Mary H. 2015
THE CONSUMMATE PROFESSIONAL: Terri Munselle is the consummate professional. She possesses a great knowledge of the market, particularly the Indian Ridge Country Club market; she provides superb advice with respect to the entire listing, negotiation, sale, and closing processes; she has an outstanding stable of service-providers who help address all issues of home repairs and improvements required pursuant to the inspection report; and she is uber responsive, organized, and efficient. Perhaps the only experience better than dealing with Terri, was dealing with her colleague, Jennifer Drummond. Suffice it to say that Jennifer is the best. If we ever do further real estate transactions in the desert, we will no doubt reach out to Terri and Jennifer. If anyone we know asks about desert real estate, we will no doubt direct them to Terri and Jennifer. We would be delighted to speak with anyone who is interested in buying, selling, or leasing desert real estate.Tom & Teresa D. 2016
WHY THE MUNSELLE GROUP?
Real Estate Specialists in country club and golf course properties, new homes, condos, and estates in Palm Desert, Palm Springs, Rancho Mirage, Indian Wells, La Quinta and Indio.
FIRST TIME HOME BUYER: This was my first experience buying a home, and I was a bit anxious to say the least... But I was in good hands! Terri and her team made the whole process a breeze! Terri was so knowledgeable on the area and helped me find the perfect home to suit my needs. Terri and Jennifer were responsive to my questions throughout escrow and have continued to help me after closing with local recommendations and advice. I will definitely work with them again!K. Edwards 2016
RECOMMEND WITHOUT RESERVATION: We chose Terri Munselle for the following reasons: (1) she has extensive knowledge of real estate market in the Coachella Valley, generally, and, more specifically, the Palm Desert Area, where our property was located; (2) she is very professional, diligent, organized and strategic; and (3) she gets results, and fast. After engaging her, we quickly learned that we got even more than we expected -- namely, that her staff is amazing. By way of example, we planned to sell our house turnkey -- i.e., fully furnished and move-in ready. The buyer, however, wanted to purchase a place that was unfurnished. Ms. Munselle quickly sprang into action with recommendations on how we could address this issue; and her staff provided invaluable assistance to us in carrying out the plan in a very tight timeframe. They also helped us to identify vendors for the repairs requested by the buyer and coordinated the timely completion of those repairs. I can't say enough about our experience. We are very pleased and would highly recommend her and her staff without reservation.Richard & Stephanie C. 2016
EXCEEDED OUR EXPECTATIONS: Terri, Jennifer and their team represented the sale of our beloved home in Palm Desert. After reviewing the sales statistics of realtors in the area, The Munselle Group represented the most home sales in our price range by a wide margin. Further research revealed that they offered all the local market knowledge and services a home seller could possibly need. Whenever working with a service company, responsive communication should be one of their highest priorities. The Munselle Group exceeded our expectations with their response times to our phone calls, text messages and e-mails. Their patience with our constant stream of questions and emotions was unwavering and much appreciated. The Munselle Group recognized the demographic of buyers most likely to buy our house and focused their sales strategy accordingly. And yes, the buyers did match the demographic the Munselle Group had predicted. The purchase offer came in half the average number of “days on market” for houses in the area. Working through the myriad of details of the sales process was exasperating to us but the Munselle Group are seasoned “sales marathoners” and resolved even the smallest of requests or concerns in a timely manner. So, the Munselle Group will be our realtor as long as we live in the Coachella Valley. Can there be a better testimonial than that?Edward & Lori S. 2016
Out of Town Clients
Words from our out of town home buyers
“When we decided to look for our home in the Desert, we were frankly overwhelmed by the number of houses for sale, let alone the variety of country clubs and the complexities of each. Having interviewed several agents, the best decision we made was to retain Terri & Guy Munselle to help us find our home. Terri was able to assess our needs and desires and quickly distill the list of available properties to those that best matched our hopes. It was almost like she had a better idea of what we were looking for than we did. Her no-nonsense, expedited approach to the time-gobbling, home-tour process eased our pain and through a natural progression, led Denise and me ultimately to make a successful bid on the number one choice of home for both of us. We were most impressed with the continuous support throughout negotiations and the hand-holding even after we had a signed offer, not only up to the closing of escrow, but in dealing with every post-closing issue that arose. We recommend Terri & Guy Munselle unconditionally.”Denise & Ken | Calgary AB 2011
Terri Munselle and her team are true professionals in their field. From open houses each week, regular updates regarding property and local markets, to coordinating any repairs or services needed, they did it all and then some! Also, on more than one occasion, I suggested to drop price, but Terri saw the value and felt property should remain as is. Ultimately, property was sold and we were pleased with the results. Thank You.Glen S. San Diego 2013
Exceptional service and support. Terri was always available when we needed her. Phones calls were usually answered without having to leave a message. Messages and EMAILS were returned quickly. Our buying process took nearly four months, during which time Terri demonstrated extensive knowledge about all homes in Indian Ridge. Ultimately, we got the right house at a fair price because of her professional advice and support. Guy and the rest of their team provided service at a level we have never seen before.Jim R. Newport Beach 2012
Selling a home is always difficult - it's nice to have a professional agent who understands the market - knows the area well - has an excellent office staff - keeps you informed and has the knowledge and facilities to properly handle a good closingPhil B. MN 2011
Very knowledgeable of Valley, listened to what we thought we wanted then helped us decide what we really were looking for. Worked very hard for us before and AFTER the sale. Very professional and have already recommended to associates.Randy F. Calgary AB 2012
We would highly recommend Terri as a realtor. We started looking in the spring and did not buy until fall. She kept us well informed of the market and what was available. When we came back to the desert it only took us 4 days to find the right house and what we consider a great deal.Barry H. AB Canada 2011